Last updated: 4 October 2026
Creative Global Features Pvt Ltd ("Zobhilo", "we", "us") is committed to protecting your privacy. This Privacy Policy explains what information we collect through Zobhilo.com and our mobile apps, how we use it, and the choices you have.
1. Information We Collect
- Account and contact details: name, mobile number, email address, address and city, and details you provide while registering, listing a business, applying for a job or creating a matrimonial profile.
- Order and payment details: items ordered, order value, delivery address and payment status. Online payments are processed by Razorpay. We do not store your card number, CVV, UPI PIN or net-banking credentials; these are handled securely by Razorpay and your bank. We receive only the transaction ID, amount and payment status.
- Usage data: pages visited, device and browser type, IP address and approximate location, collected through cookies and similar technologies.
- Communications: messages you send us through the contact form, phone, email or WhatsApp.
2. How We Use Your Information
- To create and manage your account and provide our services.
- To process orders, payments, deliveries, refunds and cancellations.
- To send order updates, OTPs, service messages and, where you agree, offers and updates by SMS, email or WhatsApp.
- To respond to your queries and provide customer support.
- To improve our website, prevent fraud and misuse, and comply with legal obligations.
3. Sharing of Information
We do not sell your personal information. We share it only:
- with payment partners (Razorpay), delivery/courier partners, restaurants and listed businesses you choose to deal with, only as needed to complete your order or request;
- with service providers who help us run the website (hosting, SMS/email/WhatsApp messaging), under confidentiality obligations;
- when required by law, court order or a government authority, or to protect our rights and users' safety.
4. Data Security
We use reasonable technical and organisational safeguards, including encrypted (HTTPS) connections, to protect your information from unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
5. Cookies
We use cookies to keep you signed in, remember your city and cart, and understand how the site is used. You can set your browser to refuse cookies, but some parts of the site may not work properly without them.
6. Data Retention
We keep your information for as long as your account is active or as needed to provide services, and afterwards for the period required for accounting, tax, dispute-resolution and legal purposes.
7. Your Rights and Choices
- You can view and update your profile information from your account.
- You can ask us to correct or delete your personal information. You can also request account deletion at Account Deletion or by contacting us. Some records may be retained where the law requires.
- You can opt out of promotional messages at any time by replying to the message or contacting us.
8. Third-Party Links
Our services may contain links to third-party websites. We are not responsible for their privacy practices or content; please read their policies before sharing information.
9. Children's Privacy
Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has given us information, please contact us and we will delete it.
10. Changes to this Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new "Last updated" date. By continuing to use our services you accept the updated policy.
11. Consent
By using Zobhilo.com and our services, you consent to the collection and use of your information as described in this Privacy Policy.
Contact Us
Creative Global Features Pvt Ltd (Zobhilo.com)
First Floor, East of Sector-8 Vijay Nagar, Near Balaji Hospital, Patna, Bihar - 800026
Phone: +91 9135116999
Email: help.zobhilo@gmail.com
